Service management features
Platform features for service providers and data centers.
Observability
Warren provides a built-in dashboard to get an overview of how the platform is being utilized and the trends of end-user onboarding. There is also a Grafana-based dashboard with notifications for a more detailed overview of the state of the infrastructure from a technical perspective.
- Birds eye view of the resource utilisation
- Business and accounting metrics
Administration
Warren features a built-in administrative management console to carry out the day-to-day activities of running a cloud business.
- Manage clients, billing accounts, payments, credits, tax, and discounts
- Impersonate end-users to provide first-level support being able to see exactly what the end users see from their account
- Manage hypervisors, set them as online/offline with live-migrations
- Reorganize end-user resources or isolate them if needed
- Admin API to automate some management tasks
- Manage coupon codes for marketing campaigns
Availability & Reliability
Warren platform is highly available and reliable by design following distributed microservice architecture principles and leveraging Apache Mesos as an underlying framework.
- Each service is standalone and can be scaled & healed separately
- System is distributed over several control nodes
- Underlying distributed Ceph storage adds another layer of reliability
- In the case of hardware failure the resources are automatically migrated to another node
Billing System
Warren includes a complete billing system with many local payment methods your customers are already using and familiar with. Platform covers both pre- and post-payment billing models.
- Costs are calculated on a time per resource type basis (RAM, CPU, block storage, object storage etc.)
- Users can set up multiple billing accounts with different payment methods
- Billing accounts can also be used as a scope to limit access while sharing
- Detailed overview of users expenditure across resources
- Additional payment methods can be implemented custom development
Customization
The graphical user interface (GUI) is a standalone component and has a built in theming capability. It enables to provide several themes against the same underlying infrastructure. This enables data centers to quickly add new resellers without any additional overhead on infrastructure or management efforts.
- Each reseller can have different payment methods, themes and other details
- Many local payment options with customizable terms and payment flow
- Integrations with Intercom for live support
- Configurable on-boarding process
Scalability and Maintenance
Plug'n'play infrastructure expanding is a super time saver when adding or replacing many servers at once. In the case of hardware failure the end-user resources are automatically migrated to other available hypervisors while physical hardware gets replaced to provide an interruption free maintenance and excellent reliability.
- Warren is easily expandable thanks to distributed system kernel Apache Mesos and purely functional and declarative Linux distribution on NixOS.
- It’s easy to deploy Warren, add and replace hypervisors, and upgrade the system without any downtime.
- Deployments are done on a per-component-basis and all upgrades are rolling in nature.
